Privacy Policy

At Sugar Plumun Ltd, your privacy is our priority. This Privacy Policy explains how we collect, use, protect, and disclose personal information when you visit our website, use our services, or interact with us online. By using our site and services, you agree to the practices described below.

1. Information We Collect

We collect personal and non-personal data to provide and improve our services:

• Personal Information: Name, email address, phone number, company name, and any details submitted through contact forms or quote requests.

• Technical Information: IP address, browser type, device information, referral source, and usage data through analytics tools such as Google Analytics.

• Cookies & Tracking: Cookies help us enhance user experience, personalize content, and analyze site performance. You can manage cookie preferences in your browser settings.

2. How We Use Your Information

We use the collected information for:

• Delivering SEO, digital marketing, and related services

• Responding to inquiries, requests, and support needs

• Improving our website performance and customer experience

• Conducting analytics and generating reports for internal use

• Sending updates, offers, or newsletters (only with your consent)

• Ensuring compliance with applicable laws and regulations

3. Data Protection & Security

Sugar Plumun Ltd implements advanced technical and organizational measures to safeguard your data against unauthorized access, alteration, or disclosure. Our website uses SSL encryption, secure servers, and limited access protocols to maintain confidentiality. While we take all reasonable precautions, no online transmission is 100% secure, and we cannot guarantee absolute protection.

4. Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this policy or as required by law. Once data is no longer needed, it is securely deleted or anonymized.

5. Sharing of Information

We do not sell, rent, or trade your personal data. Information may be shared with trusted partners or service providers only when necessary for business operations, such as:

• Web hosting and analytics platforms

• Payment processing or CRM tools

• Legal or regulatory authorities (when required by law)

All third-party providers are contractually obligated to maintain confidentiality and comply with GDPR and other applicable privacy laws.

6. Your Rights (GDPR Compliance)

As a user, you have the right to:

• Access, correct, or delete your personal data

• Withdraw consent at any time

• Request data portability

• Lodge a complaint with your local data protection authority

For any such requests, contact us at info@sugarplumunltd.cloud with the subject “Data Request”.

7. Third-Party Links

Our website may contain links to third-party websites. Sugar Plumun Ltd is not responsible for the privacy practices or content of those external sites. We encourage users to read the privacy policies of any linked websites before providing personal information.

8. Cookies Policy

Cookies are small files stored on your device that help us recognize you and improve website functionality.

• Essential Cookies: Required for basic site performance.

• Analytics Cookies: Help track user behavior to improve UX.

• Advertising Cookies: Used to display relevant ads across networks.
  By continuing to use our site, you consent to the use of cookies.

9. Updates to This Policy

We may revise this Privacy Policy periodically to reflect updates in legal requirements or business practices. Changes will be posted on this page with a new “Last Updated” date. Please review this policy regularly for any modifications.

10. Contact Us

If you have any questions, concerns, or feedback regarding this Privacy Policy or our data handling practices, please contact us:

📩 Email: contact@sugarplumunltd.cloud
🏢 Company: Sugar Plumun Ltd
🌐 Website: www.sugarplumunltd.cloud